Frequently Asked Questions
How do I apply my wall decal correctly?
Applying a wall decal is easy! First, thoroughly clean the desired surface of dust and dirt. Then, peel off the protective film from the decal and position it where you want it. Smooth it out to avoid bubbles and press it firmly. Detailed instructions are included with every product.
Can I remove a wall decal without damaging the wall?
Yes, our wall decals are designed to be removed without leaving any residue. Slowly peel the decal from one corner to the other. If needed, you can use a hairdryer to slightly warm the decal and make removal easier.
Do you offer custom designs or personalization?
Yes, we offer custom designs and personalizations. Simply contact us with your wishes and ideas, and our design team will be happy to assist you.
How long does shipping take and what are the costs?
Standard delivery within Germany usually takes 3-5 business days and is free for orders over €50. For orders under €50, we charge a flat shipping fee of €4.95.
What do I do if my product arrives damaged or I'm not satisfied?
Your satisfaction is important to us. If a product arrives damaged or does not meet your expectations, please contact us immediately. We offer a hassle-free exchange or refund.
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